Ling & Sons NV. Customer Agreement

LING & SONS DELIVERY & PICK UP SERVICE.

FREE DELIVERY TO ALL AREAS IN ARUBA

 

Delivery
Our delivery service is available from Monday to Friday from 8am- 3pm and Saturday from 8am-11am. A minimum purchase of Afl. 50, - is required to place your order. Orders placed before 10 AM are delivered on the same day. All orders received after 10am will be scheduled for next day delivery. Once your order is placed a representative will contact you to provide the status of your order.

All orders placed on Saturday before 10am will be delivered on the same day. Orders placed after 10am on Saturday and on Sunday will be processed on Monday. The Delivery service is not available on Sundays.

Pick up
The pickup service is available from Monday to Friday from 8am- 5pm. Saturdays from 8am – 12pm. A minimum purchase of Alf. 50,- is required to place your pickup order. Once your order is placed a representative will contact you to provide the status of your order.

All orders placed on Saturday after 11am and Sunday will be processed on Monday. The Pickup service is not available on Sundays.

Payment
We accept cash, debit or credit payment. You will receive your final receipt upon payment when the delivery takes place or at the Pickup point.

Return Policy
If you are not satisfied with an item or have a damaged item, please send us a picture of the item and a copy of the receipt at fparedes@lingiga.com or rgeerman@lingiga.com. Returns and or exchanges are honored within 3 working days after purchase. No cash back returns.

Checkout Order Notes
If you need a product from our assortment that is not available on our online shop, you may add this item in the checkout order notes. Please write the name, brand, size and quantity of the item and we will add it to your order. Please note that these items are not calculated in your order total when placing your order in the online shop, but will appear in your final receipt.

Final Receipt
When you place your order in the online shop, an estimate of the order total for your groceries will be shown. The actual total price of your groceries is determined after preparing, weighing and adding any extra items that were not directly available from the online shop to your order. You will receive the actual total price of your order via email or phone after your order once your order is ready for delivery or pickup.